Last updated: October 2025

1. Introduction

Welcome to Native English Services (“we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website nativeenglishservices.com, contact us directly, or use our coaching and editing services.

By using our website or communicating with us, you agree to the practices described in this policy.

2. Information We Collect

We may collect and process the following types of personal information:

• Name

• Email address

• Phone number (optional)

• Service inquiry details or message content

This information is collected only when you voluntarily provide it — for example, through our contact form, when booking a free intro call, or by emailing us directly.

We do not collect payment details through our website. Payments, when applicable, are processed securely through agreed third-party platforms (e.g. PayPal, bank transfer, etc.).

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries or service requests

• Schedule and deliver lessons or consultations

• Send service-related information (e.g. invoices, session details, follow-ups)

• Improve our website, communication, and customer experience

• Maintain internal records for legitimate business or legal purposes

We only use your personal data for the purposes for which it was collected, unless we reasonably determine that it is needed for another compatible purpose.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data with any third parties.
We may share limited information only with:

• Authorized team members or contractors who assist in service delivery (under strict confidentiality obligations)

• Professional advisors (e.g. accountants) when required for business operations or compliance

We will disclose data only if legally required by applicable law or government authority.

5. Data Retention

We keep your personal data only for as long as necessary to:

• Fulfill the purpose it was collected for (e.g. providing a service)

• Comply with legal, tax, or accounting requirements

When data is no longer needed, it is securely deleted or anonymized.

6. Data Security

We take appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.
Access to personal data is restricted to authorized personnel only, and our email and storage systems are protected by password and encryption security measures.

While no online transmission is 100% secure, we follow best practices to protect your data.

7. Your Data Protection Rights

Under the UK GDPR, EU GDPR, and relevant data protection laws, you have the right to:

• Access a copy of your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (“right to be forgotten”)

• Object to or restrict processing under certain circumstances

• Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us at info@nativeenglishservices.com.
We may need to verify your identity before processing your request.

8. Cookies and Analytics

Our website may use cookies or basic analytics tools (such as Google Analytics) to understand visitor activity and improve site functionality.

Cookies are small text files stored on your device. You can adjust your browser settings to refuse cookies or alert you when one is being used. Disabling cookies may limit some website features.

We do not use cookies for advertising or behavioral tracking.

9. Links to Other Websites

Our website may include links to other websites (e.g. social media, partner pages).
Please note that we are not responsible for the privacy practices or content of external sites. We encourage you to read the privacy policies of any linked websites you visit.

10. International Access

Although we are based in Wrocław, Poland, we work with clients worldwide.
By contacting us or using our services, you acknowledge that your data may be transferred and processed outside your country of residence — always in compliance with applicable data protection regulations.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your data, please contact us:

Native English Services
📧 Email: info@nativeenglishservices.com
🌐 Website: https://nativeenglishservices.com
📍 Location: Wrocław, Poland — Available Worldwide